What Payments Methods do you offer?
I accept Paypal and Credit Cards like MasterCard and Visa through Paypal, Money Orders, Personal checks, bank transfer .Please take note of the time needed to clear a check or receive money through Paypal.
Do you accept returns?
All jobs performed on customized clothing must be paid up front.
Customized items cannot be returned by any means.
Any other item can be returned depending on conditions. Because this merchandise is hand made we expect the costumer to understand the unique value of every item. They are not mass produced, that makes each one different and one of a kind.
Conditions must be discussed by email. Please send your concerns to email@example.com
Do you offer Discounts on Multiple orders?
I do offer discounts . I gladly accept your questions about shipping by e-mail. Usually i.e. one pair of jeans pays 5.50 and the second one 4.50, in the case of baby bodysuits 3.50 and 2.50 for the second one.
What about gift wrapping?
Every bodysuit comes in a white tulle wrapped as candy , with ribbons in yellow,green,pink or blue. Choose from this 4 colors or all together!
Other items such as jeans or jackets or even paintings can be wrapped by request but have a different pricing for each one depending on size and value.
How do I place a Custom order?
You can email me at firstname.lastname@example.org and attach any idea or picture that you already have in mind. In the ocassion of customizing items with name I need only your info in notes to the seller when placing your order. Don't hesitate to contact me before. I love having the chance of working together to get your item ready and just as you like it.
Can I Wash your Hand Painted Jeans in the Washer?
Off course!! Every garments comes with Washing Care Instruction tags.All my Onesies and Jeans are hand painted with High Quality Permeant Washable Fabric Paints. Inside out on gentle cycle and line dry or hang to up to dry.The paint doesn't fade and the colors stay shiny always. Glitters are water resistant because they are mixed with the paint.
Care:Regular wash or hand wash is recommended. No dry clean, no bleach,no fabric softener,please. When iron , don't press on painting
How long will it take to ship my Order?
If you make a payment before noon EST it will ship out to you the same day. I ship with Priority Mail so it should reach you within 2-5 days. Insurance available by request and hardly recommended. If you need the items before we can arrange it.
What is your policy on custom orders?
I'm very happy to know that your have decided to find your baby gift, jacket,jean or accesory on norakaren hand painted. Every item you see here has been or will be costumized for all the people like you , who seek for something different ,innovative and new as well as professional, ready to give. All items are brand new, best quality in the market. Every design is original and unique. Your gift -or even for yourself -is one of a kind , hand painted one by one. I wish you have a nice experience shopping here and enjoy the value of the products that are made at your unique request.